Everything about the service was great: dropping off the car with prompt attention, and receiving the car back in a timely manner. They are straight forward and honest in talking about what is needed for repairs. And I really like the resident greeter- the little black and white darling doggie! We had a nice time wagging tails together. The person who helped me drew a dog on my oil change sticker on my windshield. As I was driving home, I noticed it, and got a good chuckle. That was a sweet touch that made the whole experience very personable.